Privacy policy.

Effective Date: 12/15/25

the rail trail flatbread co. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, and shared when you visit our website or interact with our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Order or reservation details

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser and device information

  • Pages visited and interactions with the website

  • Cookies and similar tracking technologies

  • How We Use Your Information

We use the information we collect to:

  • Process online orders

  • Manage reservations

  • Respond to inquiries

  • Send newsletters and updates if you have opted in

  • Improve our website, services, and customer experience

  • Comply with legal obligations

Email Marketing

If you subscribe to our newsletter, your information is managed through Mailchimp. You may unsubscribe at any time by using the unsubscribe link included in our emails.

Online Ordering and Reservations

Online orders and reservations placed through our website may be processed using third-party service providers. Payment information is handled securely by these providers and is not stored on our servers.

Third-Party Services and Links

Our website may include links to third-party platforms, including Uber Eats, DoorDash, and Grubhub. We may also link to external websites or services. Once you leave our website or interact with a third-party service, their privacy policies apply. We are not responsible for the privacy practices of third-party platforms.

Loyalty Program

Our loyalty program is accessed through a mobile application available via the Apple App Store and Google Play Store. Information collected through the app is used to manage rewards, promotions, and customer engagement and is governed by the app provider’s privacy practices.

Cookies, Analytics, and Advertising

We use cookies and similar tracking technologies to operate our website, analyze traffic, and improve user experience.

We also use third-party services such as Google Analytics and Meta (Facebook and Instagram) Pixel to understand how visitors interact with our website and to deliver relevant advertising. These services may collect information such as IP address, device information, browser type, pages visited, and interactions with our site through cookies and similar technologies.

Information collected by these third-party services is processed in accordance with their own privacy policies. You may manage cookie preferences through your browser settings, opt out of Google Analytics tracking through Google’s opt-out tools, and manage advertising preferences through your Google and Meta account settings. Disabling cookies may impact certain features of the website.

Data Sharing

We do not sell your personal information. We may share information with trusted third-party service providers who assist in operating our website, processing orders, managing reservations, marketing communications, or analytics, provided they agree to keep your information confidential.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

Business Name: the rail trail flatbread co.
Email: eat@rtfbco.com